BellSouth Email Not Working; How to Fix?

Incorrect email settings, wrong email passwords, unable to send and receive messages, there are different types of problems that users experience with their BellSouth email account. If you are using a BellSouth Email account but facing any such issue or your BellSouth email not working at all, you can overcome these problems by following the information provided below.

Guide to Fix “BellSouth Email Not Working” Problem

NOTE: As AT&T has acquired BellSouth corp, its email services are also now a part of AT&T email. Below mentioned workarounds are according to AT&T email that are applicable for BellSouth email.

  1. Check your Account Settings, Browsers, and Connectivity

If you are having issues with your BellSouth email account and settings, you will need to make sure that your email:

  • Is within the permitted email size limits.
  • Has the correct recipient email address. If the email doesn’t include the correct recipient email address, you may see a Failed Delivery or Problem Found – Message Not Sent notification message.

Once you have ensured the above-mentioned factors, you can then follow these suggestions:

  • Log out of your BellSouth email account, and again log in to it.
  • Check the Spam folder of your email account for missing email messages.
  • Next, you will need to review your settings. For this, you will need to select the gear icon.
    • Blocked Addresses: Make sure that you have not blocked addresses you are expecting to get an email message from.
    • Filters: Check and ensure that emails are going to the right folder.

Check and Ensure Your Account Hasn’t Been Hacked

The next thing you will need to make sure that your BellSouth email account is not hacked. Your email account could be hacked, if:

  • There are missing email messages in your account.
  • You are receiving emails from your own email address.
  • Receiving complaints that spam emails are being sent from your email address.
  • You are seeing a display name that is different from the one you configure.

 

  1. Connectivity or Browser Related Issues

If you are experiencing connectivity or browser related issues with your BellSouth email account, you can consider the following workarounds:

  • Try accessing your BellSouth email account in a different browser. For example, if you were accessing your email account in Google Chrome currently, try using Mozilla Firefox or any other browser.
  • Make sure that your web browser is accepting cookies. Also, clear the cookies and cache from your browser regularly.
  • Check whether or not JavaScript is enabled or not. If not, you will need to enable and keep it up to date. You can find it in your browser settings or options.
  • Disable browser enhancements tools like add-ons or plug-ins if they are causing issues with your email account.
  • Make sure to enable Adobe Flash Player in your browser and update it to the latest version.
  • Check the Firewall Settings, Antivirus programs, and Anti-Spyware programs installed on your device. It has been found that sometimes these programs can also interfere with the web browser and email. Therefore, you will need to disable them. Make sure that you disable one program or setting at a time to known which app or program is exactly causing the issue.

 

  1. Troubleshoot Your Email Programs or Applications

NOTE: As AT&T keeps on upgrading their email security, if you ever get your email through an email program (sometimes known as an email client) or app, make sure that you are ready to accept the changes.

  • Make sure that you have an active internet connection that is working properly. If you don’t have an internet connection, you will not be able to access your email.
  • Check if there are any email messages present in your Outbox folder. If you find any, consider removing them and try to send a new email.
  • Review common email error codes (mentioned below) by signing out of your email from all devices and programs, clearing cache and cookies, restarting your browser, and signing in back to your account.
    • TAE 1, 2, 4, 6, 8, 14, 15, 21, or 46
    • Temporary Error 17
    • Error 'O3Farm'
    • Launch FFC-1
    • LaunchEmptyResponse
  • Verify the correct email client settings with the following information:

Email Protocol

IMAP

POP

Inbound Server

imap.mail.att.net

inbound.att.net

Inbound Port

993

995

SSL

Yes

Yes

Outbound Server

smtp.mail.att.net

outbound.att.net

Outbound Port

465 or 587

465

 

  1. Sign-in Related Issues

Password Not Working on your Smartphone

If you have recently change the email password of linked your email to your User ID, you will need to update your password on all the devices you use to access your email account.

Unable to Find the ID and Password Combination

You should ensure that you are entering the correct ID and Password. Due to security reasons, AT&T may lock your BellSouth email account after noticing too-many sign-in attempts. In such a case, you can wait for an hour. Alternatively, you can also reset the password of your account.

Your BellSouth Email Account is not Active

If you received a notice fromAT&T Internet Services Security, it means that your email account is flagged for sending excessive spam. The security of your email account is compromised. You will need to contact AT&T to get your account reactivated.

So, these are the different workarounds that will help you in fixing “BellSouth Email is not working” problem & if you are not able to do that by your own so you can contact Bellsouth customer support phone number to fix your Bellsouth email issues.