How to Fix File Attachment Issue in SBCGlobal Email?

If you are looking to send some documents or pictures to your family or office colleagues with SBCGlobal Email, you do it easily by following these simple steps:


Steps to Send a File with Global SBCGlobal Email Account


1.) Open the Compose panel and select the Paperclip icon located next to the Send button. A new window will open.


2.) Now, browse and select the file which you would like to attach to the email. After that simply click Open or Double-click to upload the files on your email. You can even select multiple files using the Ctrl key, but it depends on the web browser you are using.


3.) Once all the files get uploaded on your email, an icon or image will appear at the lower part of your email. You can check the size of the file by hovering the mouse cursor over the attachment.


4.) Once you are done, click on the Send button to send the message.


So, this is how you can easily send files with your SBCGlobal email account. However, sometimes, many SBCGlobal email users are unable to send a file with the email due to different reasons that they are not aware like uploading fails, server issue, extension, size and many other reasons. To fix these issues, you should consider the following tips:


Tips to Fix File Attachment Issue in SBCGlobal Email


1.) First, make sure that you are using SBCGlobal Email on a supported browser and operating systems. Following are the Compatible web browsers and operating systems with AT&T or SBCGlobal Email:


Web Browsers


Operating Systems


2.) Make sure the size of the file which you are attaching with the email is no more than the size of 25 MB. If the file size exceeds the 25MB size, you will not be able to send it via SBCGlobal Email.

3.) You also need to make sure that the file you are attaching doesn’t contain any special characters such as !@#$%^ in its file name. Remove such special characters and try attaching the file again.


4.) Make sure your Firewall or Antivirus programs are not blocking the attachment of files in your browser.


After checking your file for all these issues, try sending the file and it should work well. However, if the problem is not solved, it is suggested to let our experts help you in fixing the issue.


We are a third party SBCGlobal Email customer support service provider having a team of experienced and talented professional who are proficient at resolving all SBCGlobal Email account related queries easily and efficiently. To contact us:


  • Call our 24-hour toll-free number
  • Email us
  • Discuss the issue with our technical expert via live chat support